Le BTS NDRC (N\u00e9gociation et Digitalisation de la Relation Client) est une formation post-baccalaur\u00e9at de deux ans en France, ax\u00e9e sur les comp\u00e9tences commerciales et relationnelles, ainsi que sur l’int\u00e9gration des outils num\u00e9riques dans la gestion de la relation client.<\/p>\n\n\n\n
Ce cursus vise \u00e0 former des professionnels capables de ma\u00eetriser les techniques de vente et de n\u00e9gociation, tout en s’adaptant aux \u00e9volutions digitales qui transforment le monde des affaires. Le BTS NDRC propose un enseignement \u00e9quilibr\u00e9 entre les fondamentaux du commerce et les nouvelles technologies appliqu\u00e9es \u00e0 la relation client.<\/p>\n\n\n\n
Les mati\u00e8res enseign\u00e9es couvrent un large \u00e9ventail de comp\u00e9tences. On y trouve des cours de n\u00e9gociation commerciale, de gestion de la relation client, de communication, de marketing, de gestion \u00e9conomique et juridique, ainsi que des enseignements d\u00e9di\u00e9s aux outils num\u00e9riques et \u00e0 leur utilisation pour optimiser la relation client (gestion de bases de donn\u00e9es, marketing digital, e-commerce, etc.).<\/p>\n\n\n\n
Le BTS NDRC int\u00e8gre \u00e9galement des p\u00e9riodes de stages en entreprise qui permettent aux \u00e9tudiants d’acqu\u00e9rir une exp\u00e9rience pratique du m\u00e9tier et de mettre en application les connaissances acquises en classe. Ces stages favorisent l’immersion dans le monde professionnel et offrent une vision concr\u00e8te des attentes du march\u00e9.<\/p>\n\n\n\n
\u00c0 la fin de la formation, les dipl\u00f4m\u00e9s du BTS NDRC peuvent exercer diff\u00e9rents m\u00e9tiers li\u00e9s \u00e0 la vente, \u00e0 la gestion commerciale et \u00e0 la relation client, tant dans les secteurs traditionnels que dans les domaines en pleine expansion du digital et de l’e-commerce. Ils peuvent occuper des postes de charg\u00e9(e) de client\u00e8le, de conseiller(\u00e8re) commercial(e), de responsable de secteur ou encore \u00e9voluer vers des fonctions plus sp\u00e9cifiques li\u00e9es au marketing digital ou \u00e0 la gestion de projets commerciaux innovants.<\/p>\n\n\n\n
En somme, le BTS NDRC est une formation polyvalente qui allie les comp\u00e9tences commerciales classiques \u00e0 une connaissance approfondie des outils num\u00e9riques, pr\u00e9parant ainsi les \u00e9tudiants \u00e0 r\u00e9pondre aux d\u00e9fis actuels du march\u00e9 en constante \u00e9volution.<\/p>\n","protected":false},"excerpt":{"rendered":"
Le BTS NDRC (N\u00e9gociation et Digitalisation de la Relation Client) est une formation post-baccalaur\u00e9at de deux ans en France, ax\u00e9e […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-96","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"adoligez","author_link":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/author\/adoligez\/"},"uagb_comment_info":0,"uagb_excerpt":"Le BTS NDRC (N\u00e9gociation et Digitalisation de la Relation Client) est une formation post-baccalaur\u00e9at de deux ans en France, ax\u00e9e […]","_links":{"self":[{"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/pages\/96","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/comments?post=96"}],"version-history":[{"count":1,"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/pages\/96\/revisions"}],"predecessor-version":[{"id":97,"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/pages\/96\/revisions\/97"}],"wp:attachment":[{"href":"https:\/\/www.anouk.louisst.o2switch.site\/oups\/wp-json\/wp\/v2\/media?parent=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}